Support

Are you getting to Google instead of My Private Room when you login?
You may be using a login that has been shared by more than one person and has been disabled. To resolve the problem, sign up for a new membership. Or if you just signed up recently try closing your browser and coming back later, if you still are having trouble email me your full name and username, I will research your account. For more info see our Terms of Use.

Are you being redirected to Google, immediately after clicking the Member Login Link on the homepage, even before you see the login box?
This may occur if you are using IE 5.0, which will store usernames and passwords for sites so the user's don't have to remember them. This has the side effect that if a username and password worked before but now gets redirected somewhere because it was shared, it will try to keep entering the one it knew worked before. To resolve the problem you need to open the menu item "Tools, Internet Options", under the "General" tab under the Temporary internet files click the "Settings" button, set it to "Check for newer versions of stored pages: Everytime you start Internet Explorer". Then close IE and reopen it and try to login again.

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